Travel policy
Terms & Conditions
Operational rules carried forward for Paisa Drop Taxi Clear travel guidelines and booking policies for Paisa Drop Taxi.
01. Fleet & Minimums
Capacity & Minimum Billing
- Sedan: Maximum 4 passengers + 2 bags.
- SUV: Maximum 7 passengers + 3 bags.
- One-Way Journeys: Minimum billing of 130 km applies across all routes.
- Round-Trip Journeys: Minimum package of 250 km applies (300 km for Bengaluru).
02. Charges & Extras
Waiting, Luggage & Additional Charges
- Transit Breaks: No extra charge for tea / food breaks during running journey time.
- Waiting Charges: Sedan ₹120/hr • SUV ₹150/hr • Innova ₹150/hr • Innova Crysta ₹200/hr.
- Roof-Carrier Luggage: ₹300 when specifically requested in the booking quotation.
- Tolls & Permits: Tolls (handled via FASTag), interstate permits, hill station charges, and parking fees are extra at actuals.
- Kilometre Calculation: Trip billing is strictly based on running kilometres from starting odometer reading to ending odometer reading.
03. Operating Timings
Round-Trip Guidelines
- Tamil Nadu, Andhra Pradesh & Telangana: One-day round trip starts from 6:00 AM and concludes by 12:00 midnight at the pickup point. After 12:00 midnight, additional driver batta applies.
- Bengaluru Round Trip: Minimum 300 km package; operating hours 6:00 AM–10:00 PM; after 10:00 PM, driver batta is doubled as per standard outstation regulations.
- Kerala Round Trip: One-day round trip starts 6:00 AM and concludes by 9:00 PM at pickup point.
04. Payments & Cancellation
Cancellation, Payment & Quotations
- Cancellation Charge: If cancelled after the driver has arrived at the pickup location, a cancellation fee of ₹500 applies. Prior to dispatch, no fee is charged.
- Payment Modes: Direct UPI transfer (GPay, PhonePe, Paytm), online bank transfer, or cash to driver upon trip completion.
- Odometer Verification: Mandatory recording of starting and closing odometer readings with the driver.
- Quotation Note: Website estimated fares are indicative estimates based on road distance. The booking team confirms the final quotation with toll/permit estimates before trip lock-in.
